Stockport, United Kingdom (May 20, 2010) - A scheme inspired by the last government to make the legal process for making claims for RTA injury compensation for personal injury solicitors and their clients quicker and more efficient got off to a bad start. Originally expected to come into effect last October, the new date of 6th April was not met and it finally went live on 30th April.
The delays were caused by the failure of the Ministry of Justice website that logs all of the claims being unable to cope with the volume. It crashed during testing and the new date had to be hastily sent out to all injury solicitors in England and Wales.
The new procedure applies to all road injury claims of a value between £1,000 and £10,000. Claims are posted online and insurers now have a time limit of only 15 days to make a decision on liability. Where liability remains in dispute the courts will be able to make a judgment without the need for a formal court hearing.
Philip Davies of Claimssolicitors commented: "Hopeless---of the contacts at the Ministry of Justice IT contractors one has gone off sick, two are on holiday and nobody answers the phone!"
www.claimssolicitors.co.uk is the online presence of Davies and Company Solicitors of Stockport - a specialist personal injury firm which has a track record of expertise in road accident claims.