Jul 13, 2010
McLean, VA., July 13, 2010: Most contact centers today have some mechanism for measuring feedback from their users, yet less than 25% of enterprises have institutionalized a successful customer satisfaction measurement and management system that works. At last...
May 25, 2010
FOR IMMEDIATE RELEASE CONTACT: Eric Zbikowski Managing Partner MetricNet, LLC 1431 Mayhurst Blvd McLean, VA 22102 Telephone: 202-758-0128 Facsimile: 202-333-3234 E mail: [email protected] Website: www.metricnet.com MetricNet to be featured at ICMI / ACCE Conference...
